Texting has become a crucial tool for quick, efficient candidate communications, during the hiring process between recruiters and candidates. However, with its speed and convenience comes the responsibility to handle sensitive information securely.

Whether you’re a recruiter, HR professional, hiring manager, or Talent Acquisition manager, it's essential to balance responsiveness with data protection. At Keeyora, we provide powerful tools to streamline communication while prioritizing data security. Here’s how to handle sensitive information using our recruitment technology.

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Avoid Sharing Sensitive Data Via Texting

Recruitment texting is perfect for quick check-ins, interview reminders, and nudges to keep candidates engaged, and quickly moving through the interview process. Still, it’s not the place for sharing sensitive information. Details like social security numbers, financial data, or candidate evaluations should never be done through text. Even though texting feels personal and immediate, it's not the most secure method for these conversations.

Many companies have employee policies around sharing sensitive data. Be sure to review your policies; if you don’t have one, create one. 

Creating employee policies around sharing sensitive data offers several key benefits including: 

• protecting confidential information
• ensuring legal compliance
• and reducing the risk of data breaches. 

These policies educate employees on best practices, fostering a culture of security and accountability while preventing both accidental and malicious data misuse. 

By clearly defining roles, responsibilities, and data-sharing protocols, companies not only enhance operational efficiency but also build trust with customers, who are reassured by strong data protection measures. Additionally, policies help mitigate insider threats, ensure accountability, and streamline internal processes, ultimately safeguarding both the business and its stakeholders.

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Opt for Secure Channels for Sensitive Discussions

For private matters—such as salary negotiations, personal identification, or detailed evaluations—switch to more secure channels like encrypted emails or phone calls. These options offer the protection necessary to keep sensitive data safe.

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Keep Texting Focused on Snappy Messages

Texting is invaluable for quick responses and brief check-ins. Keep your candidate texting limited to short, clear messages that don’t involve complex or private topics. Use it for interview reminders, nudges, and check-ins—things that benefit from speed and brevity.

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Keeyora’s Privacy Policy: Security First

Our Privacy Policy highlights the measures we have in place to protect users, ensuring compliance with regulations and safeguarding personal information. Our ATS-integrated platform provides an extra layer of security by aligning with the industry's best practices. You can trust that Keeyora is built to help you recruit efficiently while keeping sensitive information out of unsecured channels.

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Texting has revolutionized recruitment communication, but it also comes with responsibilities. By using Keeyora’s platform for its intended purpose—quick, secure, and efficient communication—you’ll protect sensitive information and maintain professionalism. For in-depth or confidential discussions, always switch to more secure channels.

Want to Text smarter?

Download Keeyora's Guide to Texting for tips and best practices on secure, effective communication.

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